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Account Issues

  • What can be done if you are KYC verified?
  • What can be done if you are NOT KYC verified?
  • How can I delete my account?
  • I think someone hacked into my account, what can I do?
  • My account is frozen, what happened?
  • My account is not loading correctly or I can't see my properties, read balances, or my personal data correctly.
  • Where do I change my username/account name?
  • Where do I change my profile picture?
  • Where do I change my flag?
  • I did not receive an email to change my password.
  • Where do I change my password?
  • I did not receive any confirmation email after registering or I have problems with it
  • Where do I change my email address?